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FAQ

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Does the Oshakati Town Council offer bursaries, loans for businesses or SME funding?

Unfortunately it is not in the council's mandate to offer funding for bursaries, start-up capital for businesses and SME funding

I want to conduct my research project in Oshakati what are the procedure to be followed?

Consult the Corporate communications Officer to give more information on acquiring a permission letter from council to conduct a research in Oshakati.

How do I take part in the Oshakati Totem Expo?

Once adverts for Totem expo are out in the media, interested companies, SME etc. are welcome to complete the application forms obtained from Town Council, submit it along with the necessary requirements.

What are the requirements needed when applying for waters accounts?

An application is obtained from Town Council, ensure to fill out all the necessary information and attach a certified copy of ID. Once an application is handed in, a quotation is then obtained from the technical services department (engineering), payments should be made before water account is opened.

What are basic services and why should we pay for it?

Basic services include: refuse removal fee, plot rental fee & fire brigade (emergency services) fee. Residents especially those in informal settlement should ensure that these payments are settled on a monthly basis to avoid accumulation of debts. Those with existing water accounts, the basic services fee is added onto the water bill every month.

How do I reconnect the water account if it was cut off?

Contact the finance department (065-229531) to make the payments, alternatively, arrange to have an agreement with Town Council on a settlement of outstanding funds. NB!! Reconnection fee is N$332.85.

How can I acquire a refuse bin/wheelbin?

The refuse bins are purchased from Town Council by cash or installments. Refuse bins cost N$800.00.

How can I have my house fumigated for insects & mosquitos?

Contact the Town Council Public Health Department (065-229504) to give them your house details (plot/erf number) and contact number in order to arrange for investigation and date of spraying. NB!! Malaria spraying programs are free. To have your house fumigated for insects, request a quotation from Town Council.

What are the procedures for registration of business certificate of fitness?

Application forms are obtained from Town Council, bring along the following: two passport photos, One certified copy of your ID, rental agreement or letter of ownership/water bill paper, founding statement and N$100.00 fee for inspection.

How can I contribute to the general cleanliness of our town?

Continue to clean your premises, ensure that you have a dustbin at your premises, participate in the town's cleaning campaigns and report any illegal dumping or discharges.

How can I apply for land in Oshakati?

Application for land are available at Town Council offices, attach a certified copy of your ID and proof of income.

When will town council allocate houses to those on the waiting list?

Depending on how far you are on the waiting list. Town council works on a first come first served basis, the date stamp that will be placed on your application form will correspond with the day Town Council receives your application form.

How far am I on the land allocation waiting list?

You can contact the planning and properties department (065-229541) to find out how far you are on the waiting list. Give your full names and ID number.

Building inspection

Contact 065-229542, Submit your building plan, approval fee for building plan depends on the square meters of the building (both residential and business) Once the plan is approved and building is at the foundation level, report for inspection.

There are potholes in the road, how do we report this issue?

Contact Engineering department at 065-229555 during working hours (Monday- Friday), during weekends all complains should be addressed to emergencies number (0811448222).

Our water pipe has burst, how do we report it to be fixed?

Contact Engineering department at 065-229555 during working hours (Monday- Friday), during weekends all complains should be addressed to emergencies number (0811448222).

My water tap is not yet connected, how can I have it connected?

Any Client with connection issues related to water/ Sewer Connections should contact our office at 065-229555 (Monday to Friday only).

What should I do If my water is disconnected?

Contact Engineering department at 065-229555 during working hours (Monday- Friday), during weekends all complains should be addressed to emergencies number (0811448222).